Last updated: 3 September 2026
These Terms of Use (“Terms”) govern your use of the AlpRoute website and application at alproute.com (the “Service”), operated by ZP İnternet ve Yazılım Hizmetleri Limited Şirketi, a limited liability company under Turkish law, İstanbul, Türkiye (“we”, “us”). By creating an account or using the Service, you agree to these Terms. If you do not agree, please do not use the Service.
AlpRoute helps campervan and motorcycle travellers discover overnight spots, service points and places of interest across Europe, plan routes, and share information with other travellers. Place information comes from open data sources (such as OpenStreetMap) and from our community.
You must be at least 18 years old to use the Service. You are responsible for keeping your login credentials secure and for all activity under your account. You may use your account on up to 3 devices at the same time; signing in on an additional device may end the session on the least recently used one.
When posting photos, comments, price reports, “Nearby travellers” messages or any other content, you agree not to:
We provide tools to report and block other users and content. We reserve the right to review, hide, or remove any content and to suspend or terminate accounts that breach these Terms. There is zero tolerance for objectionable content and abusive users.
How we moderate. Photos and text submitted to the Service are screened automatically (including by an automated moderation service) and may be reviewed by us following a user report. Automated tools do not publish or delete anything: content they flag is held for review, and decisions to reject or remove content or to restrict an account are taken by a person. Content reported by several users may be hidden automatically until we have reviewed it. We apply these rules diligently, objectively and proportionately, and we do not use profiling for moderation purposes.
Reporting illegal content (Art. 16 DSA). Anyone may report content they consider illegal by using the “Report” function next to the item in the app or by emailing contact@alproute.com. To help us act quickly, please include: (a) why you consider the content illegal, (b) where it is (a link, screenshot or a description that lets us find it), (c) your name and email address (not required for content involving sexual abuse or exploitation of minors), and (d) a statement that you believe your report is accurate and complete. We acknowledge reports sent by email without undue delay, examine them, and inform you of our decision and how you can contest it. Repeated manifestly unfounded reports may lead us to suspend the processing of further reports from the same person after a warning.
If we act on your content (Art. 17 DSA). If we reject or remove your content, or restrict or suspend your account, we will tell you through the in-app notification centre what we did and why: the facts relied on, whether the decision was based on a report or on our own initiative, whether automated tools were used, the legal ground or the clause of these Terms breached, and how you can contest it. You may contest any such decision by emailing contact@alproute.com; we review contested decisions promptly and without arbitrariness. Users in the EU may also seek redress before the courts of their Member State.
Legal representative in the EU (Art. 13 DSA). Data Protection Representative Limited (trading as DataRep), Dublin, Ireland, is our legal representative for the Digital Services Act and the Terrorist Content Online Regulation — contact details on our Legal & Contact page.
You keep ownership of the content you post. By posting, you grant us a non-exclusive, worldwide, royalty-free licence to host, store, display and distribute that content within the Service so that it can function (for example, showing your photo or comment to other travellers). You are solely responsible for the content you post and confirm you have the right to share it.
Some features require a paid “Pro” membership (currently €24.99 per year, or €4.99 per month). Pro is sold and processed by Paddle (Paddle.com Market Limited, United Kingdom), which acts as the Merchant of Record (the seller for the transaction) and handles payment and applicable EU VAT. Billing, renewal, cancellation and refunds are described in our Refund & Cancellation Policy.
AlpRoute Camp Pro is a paid software subscription for verified campsite owners (currently €199.99 per year, tax included; a launch offer of €49.99 per year applies to the first 100 campsites and stays locked for as long as the subscription continues uninterrupted). Camp Pro provides business features such as owner photos, statistics and review notifications; it is not a booking, listing or advertising marketplace, and base place data stays independent (see Section 1). Camp Pro is likewise sold and processed by Paddle as Merchant of Record. Camp Pro is a business-to-business (B2B) subscription purchased for professional purposes; the 14-day consumer right of withdrawal does not apply. Billing, renewal, cancellation and refunds are described in our Refund & Cancellation Policy.
Place information (locations, prices, services, whether overnight stays are allowed) is provided by the community and third-party data sources and may be inaccurate, outdated, or incomplete. We do not verify listings and give no warranty as to their accuracy.
You are responsible for confirming, on site and in advance, whether parking or overnight stays are legal and permitted at any location. Rules vary by country, region and property. AlpRoute is a discovery tool, not legal or travel advice.
To the maximum extent permitted by law, the Service is provided “as is”, and we are not liable for any loss or damage arising from reliance on place information, from your use of the Service, or from interactions with other users. Nothing in these Terms limits liability that cannot be limited under applicable law, including mandatory consumer rights.
The AlpRoute name, design, and software are owned by us or our licensors. Map, imagery and place data are provided by third parties under their own licences (including OpenStreetMap contributors). You may not copy or resell the Service.
You may stop using the Service and delete your account at any time. We may suspend or terminate access if you breach these Terms or use the Service unlawfully.
These Terms are governed by the laws of Türkiye. If you are a consumer resident in the EU, you also benefit from the mandatory consumer-protection rules of your country of residence, and nothing here removes those rights.
If you download AlpRoute from the Apple App Store or Google Play, you also agree to the applicable store terms. Where required, Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them. The relevant store — not Apple or Google — is responsible for the Service unless stated otherwise.
We may update these Terms from time to time. Material changes will be indicated by the “Last updated” date above. Continued use after changes means you accept the updated Terms.
