Last updated: 8 July 2026
Sema Volkan
Sole proprietor (şahıs şirketi), operating as AlpRoute
Çiğdem Mah., Karagözsırtı Cad. No:22/2
34800 Beykoz, İstanbul, Türkiye
Email: contact@alproute.com
Phone: +90 532 336 91 66
Website: alproute.com
For paid purchases, the seller of record and billing details are also shown by our Merchant of Record on the checkout page and invoice (see below).
Payments for AlpRoute Pro are handled by Paddle (Paddle.com Market Limited, United Kingdom), which acts as the Merchant of Record. This means Paddle is the seller for the transaction, processes the payment, issues the invoice, and collects and remits applicable EU VAT. See our Refund & Cancellation Policy for details.
If you have a complaint, please first contact us at contact@alproute.com so we can try to resolve it directly. Please note that the European Commission’s Online Dispute Resolution (ODR) platform was discontinued on 20 July 2025 and can no longer be used. We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.